PATIENT JOURNEY

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PATIENT JOURNEY

At Harley Street Dental Clinic, our aim is for every patient who comes into the practice to feel at home, no matter what the reason for their visit is. The whole team wants every patient's journey at the practice to be relaxed, positive, and as unique as they are.

Every patient will have their own set of needs, desires, hopes and fears about dental treatment, so we will spend time getting to know you to find out what yours are, and to answer any questions you may have. We strive to provide the highest standards of treatment for every patient, at every appointment, in every aspect of dentistry. All of this is done by our dedicated team of specialists, who offer an unrivalled set of skills and treatments, provided in a caring, compassionate manner, all under one roof.

PATIENT JOURNEY

Located over five floors in a renovated Georgian town house, the practice has been designed with comfort in mind. Your first point of contact will be our helpful, friendly reception team, who can answer many of your questions. They will ascertain what has brought you to the practice and will match you to the best dentist or treatment co-ordinator to suit your needs.

If you've come to us for an emergency dental appointment, you will be seen within hours, while if you require general advice you will see our treatment coordinator or our senior clinician.

PATIENT JOURNEY

While you wait for your appointments you can relax in our modern reception area, where you can enjoy tea and coffee, watch television and generally make yourself at home.

Following your initial consultation, you will be advised to see the most appropriate dentist for your treatment. Should you need to see one or more of our specialists you will be booked an appointment with them, and if complex treatment is required the specialists and your dentist will liaise with each other to create and implement a full treatment plan. One dentist will have overall responsibility for your care at all times.

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